Privacy Policy

This Privacy Policy outlines how Lumina Strategy Group BV ('we', 'us', or 'our') collects, uses, processes, and protects your information. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller is Lumina Strategy Group BV, located at Rue de la Loi 200, 1040 Brussels, Belgium. You can contact our Data Protection Officer at dpo@luminastrategy.com.

3. Data We Collect

We may collect personal data such as your name, email address, phone number, job title, and company name when you fill out a contact form, subscribe to our newsletter, or engage our services. We also collect non-personal data through cookies, such as your IP address, browser type, and browsing behavior on our site.

4. How We Use Your Data

Your data is used to: respond to your inquiries; provide you with our services; send you marketing communications and insights (with your consent); improve our website and services; and comply with legal obligations. We process data based on legitimate interest, consent, or to fulfill a contractual obligation.

5. Your GDPR Rights

You have the right to: access your personal data; rectify inaccurate data; request erasure of your data ('right to be forgotten'); restrict processing; object to processing; and data portability. To exercise these rights, please contact us at the email address above.

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., CRM, email marketing platforms) who are contractually obligated to protect your data. Data may be transferred outside the EEA only to countries with adequate data protection standards or under appropriate safeguards.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies Policy

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies as described.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the 'Last Updated' date.